CREATING OPERATIONAL HR EXCELLENCE

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“Perfection is not attainable, but if we chase perfection, we can catch excellence.” Vince Lombardi

There are various reasons why you may need our support. This may range from creating the link to business performance to being legally compliant. Ultimately there is a link to growing the business and ensuring that you can attract and retain the right people in your business.


Gente can provide all HR operations and services ‘under one roof’, so that we can help you ensure that your HR function is ‘fit for purpose’ and delivers what you need it to.  Ensuring that your HR foundations are in place is key to day to day hr operational effectiveness and that your people understand the parameters and guidelines that they are working within.  

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Review HR Function For Effectiveness

Gente will work with you to understand the HR operating model; how the work flows as well as how the business challenges can be addressed and the HR service it requires.

Sometimes just because it has always been done that way doesn’t make it right any longer.  We live in times of constant change and it is those companies who are agile and flexible as well as being customer responsive that are surviving. Whist this is often just dealt with in-house, sometimes you just need an external detached viewpoint and have the ability also to benchmark against other companies.

We have extensive experience of redesigning global, regional and local HR operations, measures, processes and systems, as well as HR teams and departments across numerous sectors and countries. We have also delivered  operational excellence by establishing HR specialist functions such as business partnering, talent acquisition, reward, learning & development and people experience, from design to implementation phase to drive maximum effectiveness and efficiencies.  We work with you to project manage the change process to ensure that we take your people there willingly and well and make it as seamless as possible for you. 

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Conducting HR Review To Assess Risks Against Legal Requirements

Gente have tried and tested HR operational reviews which will help to identify whether you are legally compliant. This review can take a matter of hours to conduct and then the work can be packaged up and delivered back within a short period.


As we have a range of employment contracts, policies and procedures and guidelines we can tailor these to your specific needs.  Our aim is to work in partnership with you and provide a seamless service, so you can manage your business without distraction. We don’t scare you by suggesting that you may end up in tribunals, we implement procedures that address potential issues early to minimise disruption. 

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CREATING OPERATIONAL EXCELLENCE